Go to the content

Customer Center

HomeCustomer CenterQ&A Guide

Q&A GuideWe will soon get back to your questions about t-broad services.

Consultation Guide

  • Request for consultation   Consultation service open for 24 hours throughout the year
  • Consultation hours We will respond to the consultation requests submitted from Monday to Friday morning within 24 hours. Those submitted from Friday afternoon to Sunday and national holiday, we will handle them within 24 hours from the start of business hours.(The response could be delayed during the billing period or if there are a lot of questions.)

Consultation Procedure

  • STEP1 : Request for Consultation
  • STEP2 : Answer the Questions
  • STEP2 : Short message to customers for confirmation
  • STEP3 : ConfirmationGo

Request for Consultation

Request for consultation received
Received through login and a brief check on the contents